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CUSTOMER SURVEY


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Ernie's Local Automotive Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Ernie's Local Automotive Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


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OUR REVIEWS

 (93 Reviews)
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reviewiconEngine & Transmission, near Chicago, Illinois

I have a 2007 Chevy Trailblazer with a 5.3. The DOD lifters failed and wiped the camshaft. I had a Jasper Engine many years ago so I looked up for Installers and found that Ernie's is an installer. I took it there and Ernie's installed the Jasper engine with DOD delete and I couldn't be happier. It came with a 3 year, 100,000 mile warranty on parts and labor. Now, I doubt that I will get to the 100,000 mile part of the warranty but I will be keeping this vehicle for at least 3 years or give it to one of my Grandsons. While removing the old engine, they found that my control arm bushings were falling apart. No surprise. They were the originals and the vehicle had 171,000 miles on the odometer. I gave them the go ahead and they fixed it to my satisfaction. I now have almost 175,000 miles on it and I enjoy driving it more than my 2015 Tahoe... I couldn't be happier... Do I recommend Ernie's???? Yes, I do...

, 06/22/2023

partners

ACDelco
ASE (Automotive Service Excellence)
Jasper
NAPA
ASE Master Technician
BBB Accredited Business
ASA Member (Automotive Service Association)
Car Care Aware