CUSTOMER SURVEY

CUSTOMER SURVEY


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Ernie's Local Automotive Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Ernie's Local Automotive Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
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Applicable
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


Reviews

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Excellent work at very reasonable prices.

, 12/03/2021

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Larry and his crew are just fantastic, very reasonable. I can't say enough how completely satisfied I am. I will never go anywhere else!!!! What's more important is the honesty. To me that is everything!!!!

, 11/12/2021

My family has trusted Ernie's Local Automotive to maintain vehicles for over 20 years. My father trusted their work and now I continue to trust their work. They know their business and are excellent in determining issues with your vehicle. As a family business, they care about their customers. The work is always above satisfaction and the customer service is unparalleled. Having poor experiences at other mechanics in the past when living out of state, coming home and taking a vehicle to Ernie's, you'll get honest feedback and assessment for your vehicle's health! I would 100% recommend Ernie's Local Automotive to anyone in need of vehicle maintenance.

, 10/06/2021

Partners

ACDelco
ASE (Automotive Service Excellence)
Jasper
NAPA
ASE Master Technician
BBB Accredited Business
ASA Member (Automotive Service Association)
Car Care Aware
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