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CUSTOMER SURVEY


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Ernie's Local Automotive Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Ernie's Local Automotive Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


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OUR REVIEWS

 (98 Reviews)
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My 2015 Silverado with AFM (active fuel management) developed lifter ticking, this destroyed the cam shaft and a stuck lifter. Being retired I could not afford a new vehicle, so after recommendations from a retired Jasper engine installer, and another friend that had his engine replaced, I called Ernie, and after the first phone call, he makes you feel warm and fuzzy knowing they are capable of this huge task. I will bring all my repair needs to Ernie’s shop. They are the best. Jasper’s warranty is 3 years or 100,000 miles, parts and labor.

, 04/17/2024

partners

ACDelco
ASE (Automotive Service Excellence)
Jasper
NAPA
ASE Master Technician
BBB Accredited Business
ASA Member (Automotive Service Association)
Car Care Aware