CODE OF ETHICS

CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

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Car is running like a beast!!! Thank You guys!!!

, 04/29/2021

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Highly professional and a very friendly staff, I highly recommend Ernie's local automotive for all your vehicles needs!

, 04/01/2021

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Really nice bunch of people that work there! I was not only impressed with their prices but with the job they did as well :) thank you all very much for what you do and for being such an honest and skilled shop!!!!

, 03/23/2021

Partners

ACDelco
ASE (Automotive Service Excellence)
NAPA
ASE Master Technician
BBB Accredited Business
ASA Member (Automotive Service Association)
Car Care Aware
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